Operations & Accounts Manager

We're looking for the right person to add their talents and join our modern, vibrant Reform community just 35 miles outside of NYC! The newly created Operations & Accounts Manager role will serve as a key member of our professional team, reporting to the Executive Director.

Position Summary: Responsible for essential support across the synagogue, including business administration, membership, technology, and general administrative support.

Responsibilities and duties:

FINANCIAL: Supporting financial aspects of synagogue operations

• Work with Treasurer, offsite bookkeeper, and preschool administrative staff, and be responsible for day-to-day fiscal management of the synagogue including accounts payable and receivables, bank deposits, reconciliations, vendor management, etc.
• Understand our financial calendar and assist with all annual and scheduled responsibilities and timelines (e.g. membership renewal, school enrollments, etc.).
• Assist with bi-monthly payroll entries from various Temple departments.
• Provide general administrative support for all financial operations.

MEMBER RELATIONS & ACCOUNTS: Ensure excellent congregational operations and customer service

• Ensure excellent congregational operations and provide responsive and helpful customer support related to member account transactions.
• Communicate with members and update records, both informational and financial, as applicable.
• In conjunction with appropriate lay leadership, act as lead contact for membership renewals; maintain membership reports as needed.
• Be the lead contact for congregants interfacing with ShulCloud.

ADMINISTRATIVE & TECH: Comfort with multiple platforms

• Help with inventory of office(s), kitchen, and other operational supplies; order as needed and maintain equipment and storage spaces using existing ordering platforms.
• Coordinate all outside rental events of building and property, including contractual negotiations and on-site logistics.
• Gain an in-depth knowledge of ShulCloud functionality; manage member portal, form building, and bulk mail system.
• Implement simple website edits using WordPress and handle various social media posting for synagogue.
• Graphic design experience (Photoshop and/or Canva) a plus.
• Attend all staff and planning meetings.
• Perform other duties as they arise, including administrative support for Temple-wide events, rituals, major holidays, etc.

Qualifications:

• Very strong understanding of basic financial systems, AP/AR best practices, and budgeting, including strong comfort with Microsoft Excel. Experience with QBOL, Bill.com and/or Ramp a plus.
• Excellent verbal and written communications skills, organizational and clerical skills, calendar management skills, problem solving, and attention to detail and strong interpersonal relationship skills.
• Ability to multi-task, meet pressing deadlines and anticipate needs. Ability to maintain composure and exercise good judgment even under high pressure.
• Outstanding people skills – ability to work with people in crisis and highly emotional contexts and maintain confidentiality.
• Approachable with the ability to maintain positive relationships at all levels of the organization.
• Very strong working knowledge of ShulCloud, including Accounts, Forms, and Financial modules; will provide in-house, on-going training to help.
• Very strong computer skills with an aptitude for learning new systems, including with the Microsoft Office 365 platform (Outlook email and calendars, Word, Excel, and PowerPoint). Experience with Zoom, Constant Contact, & Wordpress a plus.
• Strong working knowledge of Jewish education, Reform Judaism, and Jewish religious holidays, customs, and rituals.
• Friendly, flexible, and adaptable, thriving in a team environment.
• Ability to successfully pass a criminal background check in accordance with state and federal regulations.